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Database Marketing

Analyze your database to uncover new insights, strengthen relationships, and increase profits.

Your company’s database is the nerve center and engine for success in direct marketing. And professionals who understand how to grow, maintain, clean, analyze, model and mine data with database analytics are extremely valuable.

The challenge is no longer how to acquire data — in fact, there is an avalanche of data collecting every time someone opens an email, clicks a link, browses a site, swipes a card, subscribes to a feed, etc.

DMA education can help you tap into your database for new insights, better relationships, and bigger profits! Choose from these course offerings:

The critical task faced for today’s database analytics is to organize relevant and useful data and learn to access it and leverage it for:

  • a better perspective and new insight about customers and prospects
  • accurate predictive models
  • stronger relationships with customers
  • precise cost analysis, lifetime value calculations, and ROI
  • a 360 degree view of customers across all interactions, transactions, and related demographic and psychographic information

All this while complying with ever changing privacy regulations and maintaining consumer trust!

DMA can help you identify opportunities with database analytics and enable the full use of technological capabilities such as:

  • Tools and techniques for assessing the health of your database
  • Reporting tools, OLAP and dashboards to demystify your customers and their behavior
  • Best practices for developing targeted campaigns using advanced analytics
  • Leveraging Customer Lifetime Value for making informed marketing decisions
  • Developing multi-wave and multi-channel contact strategies to increase profit
  • Measuring the effectiveness of campaigns to demonstrate marketing impact