Social Media Smarts Certification - Outline
Day 1 | Day 2
Day 1: 8:30 A.M. - 4:30 P.M.
Please arrive 30 minutes earlier than the start time to register.
Introduction to Social Media
- What is social media?
- Examples of popular web 2.0 and social media web sites/tools
- What are the benefits of social media for marketing web sites?
- Social media gone good and gone wrong
QuickStart to Business Blogging and RSS
- Why blog?
- Blogging and RSS basics, examples
- Blogging software and tools
- Blog usability
- Blogging and interaction: comments, trackbacks and linking
- Content sourcing and logistics
Marketing Socially: Creating and Promoting Blog Content
- Introduction to Microblogging
- Practical applications for Twitter, FriendFeed and Plurk
- Social Bookmarking tools
- Introduction to Wikipedia, Google Knol and custom wikis
- Practical microblogging, bookmarking and wiki examples
Social Media Strategy Workshop
- Basics of blog and RSS analytics
- Online brand monitoring and reputation management
- Tools for monitoring, measurement and analysis
- Dealing with dissenters and evangelists
Day 2: 9:00 – 4:30 pm
Please arrive 30 minutes earlier than the start time to register.
Step Up to Social Networking
- Introduction to social networks, trends and future
- Explore MySpace, Facebook and LinkedIn
- Guidelines for leveraging social networks for customer engagement
- Practical marketing examples of successful social networking
Videos and Podcasts and Images Oh My!
- Introduction to online video, video sharing sites and tools
- Introduction to podcasts, aggregation sites and tools
- Introduction to image sharing: Flickr
- Practical examples of using video, podcasts and/or social image sharing
Social Roundup: Microblogging, Social Bookmarking and wikis
- Introduction to Microblogging
- Practical applications for Twitter, FriendFeed and Plurk
- Social Bookmarking tools
- Introduction to Wikipedia, Google Knol and custom wikis
- Practical microblogging, bookmarking and wiki examples
Social ROI: Measuring Blogs and the Social Web
- Strategy
- Objectives
- Tactics/tools
* Outline is subject to change.